Terms of Service

Last updated: January 2026

1. Introduction

Welcome to CodeCraft North ("we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website https://codecraftnorth.co.uk and any products or services provided by us, including website design, development, and maintenance.

By accessing our website or purchasing a service, you agree to these Terms. If you do not agree, please do not use our site or services.

CodeCraft North is a trading name of Carl Ball, sole trader registered in the United Kingdom.
Email: hello@codecraftnorth.co.uk

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment.

You may not:

  • Attempt to gain unauthorised access to any part of the site.
  • Use the website to distribute harmful or malicious content.
  • Copy or reuse any content or material without written permission.

We may update, suspend, or withdraw any part of the website at any time without notice.

3. Our Services

CodeCraft North provides website design, development, and maintenance services on either:

  • A subscription basis, paid monthly over a fixed minimum term, or
  • A one-off project basis, with an optional ongoing support plan.

Full service details and pricing are available on our website or provided in writing before any agreement begins.

4. Client Responsibilities

To deliver your website efficiently, you agree to:

  • Provide accurate and complete information when requested.
  • Supply required content (text, images, brand materials) by agreed deadlines.
  • Review and approve drafts promptly to keep projects on schedule.
  • Ensure any materials you provide do not infringe copyright or other rights.

If deadlines are missed or information is incomplete, we may need to adjust delivery dates or fees.

5. Payments and Subscriptions

Payment terms will be clearly outlined in your proposal or invoice. In general:

  • Subscription plans are billed monthly in advance and require a 12-month minimum commitment unless otherwise agreed.
  • One-off projects require an upfront deposit with the balance due on completion.
  • Ongoing support plans are billed monthly in advance.

All prices are stated in GBP. CodeCraft North is not VAT registered and does not charge VAT..

Failure to make payment on time may result in suspension of services until the balance is cleared.

6. Intellectual Property

Unless otherwise agreed in writing:

For subscription websites

  • Subscription websites are provided subject to a minimum term, as stated at the time of purchase. The website is designed and built upfront, with the cost spread over this minimum term.
  • Upon completion of the minimum subscription term, or upon payment of all fees due for that term in full, you own the final website output produced specifically for your project. This includes the compiled website files such as HTML, CSS, images, and written content created or approved for your website.
  • CodeCraft North retains ownership of all internal systems, tooling, source repositories, frameworks, templates, design systems, hosting infrastructure, deployment pipelines, monitoring services, and operational processes used to build, host, and manage the website.
  • While your subscription remains active and payments are up to date, you are granted a non-exclusive, non-transferable licence to use the website as hosted and managed by CodeCraft North as part of the subscribed service.
  • You do not have access to the hosting environment, source repositories, deployment systems, or internal tooling during the subscription term.
  • If your subscription ends after the minimum term has been completed or paid in full, hosting, updates, monitoring, and ongoing support will cease. You may request a static copy of the website as it exists at the date of cancellation, which will be provided within a reasonable timeframe.
  • If your subscription ends before the minimum term has been completed or paid in full, no ownership rights transfer and no website files will be provided.
  • Ownership does not include third-party services, paid licences, analytics platforms, email services, or proprietary tools unless explicitly agreed in writing.

For one-off project builds

  • Once full payment has been received, ownership of the completed website (including source code and relevant assets) is transferred to you.
  • You are then free to host, edit, or maintain the website independently.
  • CodeCraft North retains ownership of any internal tools, frameworks, or libraries not specific to your project that were used in its creation.

Re-use or resale of our work, code, or design assets outside the agreed project scope requires written permission.

7. Hosting and Support

If you host your website with us, we will provide managed UK-based hosting with SSL, backups, and uptime monitoring as described in your plan. We aim for 99.9% uptime and will take reasonable steps to maintain availability, but we cannot guarantee uninterrupted access.

We are not responsible for downtime or data loss caused by third-party providers, force majeure events, or client actions.

8. Revisions and Maintenance

Subscription clients benefit from unlimited small edits and ongoing improvements as part of their plan. Larger redesigns or functional changes may require a separate quote.

For one-off projects, any post-launch edits or updates outside the included support period will be chargeable at our standard rate.

9. Cancellation and Termination

Client cancellation

  • Subscription clients may cancel after the minimum term by giving 30 days' written notice.
  • Early cancellation before the end of the minimum term does not release the client from payment obligations under the agreed subscription.
  • For one-off projects, deposits are non-refundable once work has begun.
  • If you cancel mid-project, work completed up to that point will be invoiced.

Our right to terminate

We may suspend or terminate your website, subscription, or access to our services at any time if:

  • Payment is not received on time,
  • You breach these Terms or any agreed contract,
  • You misuse our services or act in a way that damages our reputation or operations, or
  • We discontinue or replace the relevant service.

If termination occurs due to a breach or non-payment, no refunds will be issued. If we discontinue a service for business reasons, we will provide reasonable notice and, where possible, offer an alternative solution or a pro-rata refund for any unused period.

10. Limitation of Liability

We take care to deliver high-quality work, but we cannot be held liable for:

  • Loss of profits, business, or data,
  • Errors or downtime caused by third-party systems or software, or
  • Consequences of client-supplied materials or instructions.

Our total liability shall not exceed the total fees paid by the client in the preceding 12 months.

11. External Links

Our website may contain links to other websites for convenience. We are not responsible for the content, accuracy, or privacy practices of those sites.

12. Data Protection

We process personal data in accordance with UK GDPR. Please refer to our Privacy Policy and Cookie Policy for more information.

Contact

If you have any questions about these Terms of Service, please contact:

Carl Ball
Email: hello@codecraftnorth.co.uk